Business Case

Collaboration between Cleardox, cBrain, and the Danish Environmental Protection Agency: A Game Changer for Anonymization in Public Administration

Cleardox, cBrain, and the Danish Environmental Protection Agency have integrated anonymization into the F2 system for secure and easy document management with one click.
Oliver Fjellvang
2 min to read
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Collaboration between Cleardox, cBrain, and the Danish Environmental Protection Agency: A Game Changer for Anonymization in Public Administration

May 29, 2024

Introduction

Cleardox and cBrain, in collaboration with the Danish Environmental Protection Agency, have entered into a technical partnership resulting in an integration between cBrain's F2 system and Cleardox´ redaction software.

This anonymization solution enables public case handlers to retrieve and redact documents with a single click without having to download them locally, thereby increasing both security and user-friendliness. The collaboration also opens up new possibilities for fully automated anonymization, aligning with the forthcoming AI legislation.

About cBrain

cBrain is a Danish technology company founded in 2002, specializing in software solutions for digital transformation. Their flagship product, F2, is an integrated case and document management system used to streamline administrative processes. cBrain serves many Danish public institutions and is publicly traded. The company focuses on increasing efficiency and supporting a paperless environment.

Integration between Cleardox and cBrain

Cleardox and cBrain have recently entered into a technical partnership resulting in an integration between F2 and Cleardox´ redaction tool. This integration allows public sector case handlers to use Cleardox' redaction software solution without having to download documents locally, then upload and anonymize them in Cleardox, and finally save them back to F2.

Frejdie Søndergaard-Gudmandsen from cBrain states that the goal is not just to deliver software but an end-to-end solution that supports specific needs. Therefore, we integrate with relevant datasets and tools. The public sector spends a lot of time on freedom of information requests, and F2 supports the entire process from retrieval to approval of responses. By facilitating anonymizations in documents, we improve this process, making collaboration with Cleardox natural for further developing F2 as the preferred document management solution.

User Experience and Security

With the integration, case handlers using F2 can transfer the document directly to Cleardox' redaction tool with a single click, anonymize the document, and save it directly back to F2. According to Mads Kragh Bruun from the Danish Environmental Protection Agency, security and user-friendliness are usually each other's opposites. But in this case, they are united. With the integration, it has become more secure to use Cleardox' redaction tool, as the user does not have to download locally. At the same time, user-friendliness has increased as it saves a lot of clicks for the user. And as the Danish Environmental Protection Agency has many freedom of information cases annually, it adds up quickly.

Outlook

In addition to facilitating the current workflow for preparing freedom of information cases, the collaboration opens up a range of possibilities. cBrain is working on a variety of AI projects, and Cleardox will soon launch a fully automated anonymization solution aimed at anonymizing documents "at scale" with limited human involvement. This makes it easy to use your own data on already pre-trained LLM models without compromising the new AI act.

Future Knowledge Sharing

According to Oliver from Cleardox, traditional knowledge sharing in the form of curated content will be outdated in the future. Instead, all text-produced content will be subject to knowledge sharing, available to pre-trained AI models. Instead of deleting documents after the GDPR deletion deadline, it will be possible to anonymize and retain its content.

This collaboration between Cleardox and cBrain represents a significant development in anonymization technology and sets the stage for future fully automated anonymization software in public administration.

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Frequently Asked Questions

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What is the collaboration between Cleardox, cBrain, and the Danish Environmental Protection Agency about?

The collaboration between Cleardox, cBrain, and the Danish Environmental Protection Agency focuses on integrating automated anonymization directly into the F2 case and document management system. The goal is to make it easier and more secure for public authorities to handle sensitive documents and freedom of information requests.

What benefits does the Cleardox integration bring to case handlers using the F2 system?

The integration allows case handlers to anonymize documents directly within F2 without downloading or transferring files manually. This reduces time spent on document handling, improves workflow efficiency, and lowers the risk of handling errors.

Why is the integration between Cleardox and F2 considered a “one-click” anonymization solution?

It is considered a “one-click” solution because users can send documents directly from F2 to Cleardox, anonymize them, and save them back into the system with a single action. This removes multiple manual steps and simplifies the entire process.

How does the collaboration improve both security and user experience in public sector workflows?

The integration improves security by eliminating the need to download documents locally, reducing the risk of data leakage. At the same time, it enhances user experience by significantly reducing the number of steps required to anonymize and process documents.

Why is anonymization important in freedom of information (FOI) and public administration workflows?

Anonymization is essential in FOI and public administration workflows to ensure that sensitive personal information is protected before documents are shared publicly or with external parties. It helps maintain compliance with data protection regulations while enabling transparency in public administration.